Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Perfect ring! My fiance just loved it at first sight. I'm so very happy with the look and quality of the ring. Diamond is absolutely breathtaking. I'm glad that I got your advice on that and thanks again for your help with choosing it. I like how the center matches the sides perfectly. And most importantly, she loves it! It's no exaggeration to say you guys made it happen. Thank you very much.
Harrison W.
KY
My stud earrings just arrived and they are gorgeous. Modest but elegant, just like I wanted them to be. I also got a nice appraisal document showing insurance value of the earrings. Thank you for the wonderful service. I will definitely be back.
Deborah K.
LA
I needed a specific design engagement ring but it was impossible to find anywhere. I called 25karats.com and they asked me all the specifics of the ring I want. We created a sketch after some correspondence and I decided to give a go to 3-D picture process. Even at 3-D design the ring looked fabulous! We changed couple of things here and there and it was ready! I got my ring 2-3 weeks later, and it is the best possible expression of the idea I had in mind at the beginning. The way the shank splits and connects at the head looks amazing. I'd like to thank Nevy for his patience and support during this process. I couldn't be happier with the results.
Sheila R.
CA
Great sturdy rings for a bargain price! The quality of the bands we got from 25karats.com is nothing short of luxury chain products. The great part is paying half the price for it. I don't know how these guys do it, but they provide amazing service and get the ring to your doorstep lightning-fast, and it doesn't cost an arm and a leg. I'm one very happy customer.
Richard U.
CO
We received the rings back. They fit perfect now. Thank you so much for helping us with size problem. We had no idea we were so off first time. I appreciate your directions and speedy turn around. Now everything is ready for the wedding date :)
K & L
AZ
This is my second time and again I'm very satisfied. My ring looks splendid, perfect all around. The service I receive from 25karats.com is unmatchable. I wouldn't purchase jewelry from anywhere else.
Alice D.
SD
I wanted to replace my bridal set with a palladium setting, using my center diamond. After checking everywhere I found 25karats' palladium selection the most comprehensive. I talked to Nevy and he helped me find a style like I have in mind. They did even small adjustments to the model to finish it exactly as I want! The final ring is set is absolutely breathtaking. I'm so glad I went with palladium; you can see how classy a metal it is at the first look. I want to thank Nevy and 25karats.com for all their help.
Carol D.
NJ
Thank you or all of your help. The diamond is beautiful! My mother absolutely loves it. I appreciate all of your efforts, this was the third purchase and I have been pleased with all of them.
Talk to you sooner than later.
L.R.
VA
I scoured the internet and forums searching for a custom ring designer before deciding on 25karats. I was very apprehensive about buying such an expensive piece "site unseen." I provided Nevy with pictures of what I wanted and he offered very useful feedback. Nevy and I emailed back and forth well over 100 times!! He provided me with the CAD pictures and the wax mold for a minimal cost before paying the full amount for the actual ring. The customer service Nevy provided was above and beyond any company I have ever worked with. I received my custom 2.75 carat halo wedding ring yesterday and it is STUNNING! I craftsmanship is amazing and it sparkles like no ring I have ever seen! Nevy and 25 karats will be the only jewelry store that I work with and buy from in the future. Thank you again for such a wonderful experience!!
N.C.
IN
The ring arrived today and it's beautiful. Thank you very much for everything. That was really fast. I'll be back for our wedding bands shortly. I may need your advice and expertise again :)
Best,
T.Y.
AK
I got my fiance's engagement ring from 25karats.com last month. All the sales people were very helpful and knowledgable. They helped me choose the right setting and stone that would not cost me an arm and a leg and still look great on her finger. She is really amazed with the ring and her friends keep complimenting on the diamond. And I get to get all the credit! :) Thank you again for your wonderful service!
David T.
FL
We needed a wedding band set quickly, but we also wanted to go with palladium instead of traditional metals. All the local jewelry stores we visited told us it would take around 2 weeks or more to get palladium rings. When we checked online we were very impressed with palladium wedding band collection of 25karats.com. We talked to the customer service and they assured us the rings can be ready in around 5 days! And that's exactly the case: we received our rings in a week and they are amazing. 5 star customer service and product! 25karats is our jewelry store from now on.
Ronda T.
AZ
I received the engagement ring and it's really a thing of beauty. Thank you for all your help. I'm glad that I found you guys. Not only I got a great deal, but also had one of the best customer service experiences of my life. Dealing with people who know their job makes all the difference. Hopefully soon enough, I'll be back for the wedding bands :)
T.H.
CA
25karats.com quickly finished and delivered my engagement ring without hassle. We are very happy with the customer service and close attention we received from 25karats, from choosing the ring to receiving it at my door. The ring is gorgeous and exactly what we wanted. Thank you!
Rachelle D.
NE
The bands are a perfect fit. I'm glad we don't need to go through resizing. Thank you for sending me a ring sizer, that saved us a lot of time. And the actual rings look even better than the pictures! Thank you for your help. I was really clueless when I first started looking for our bands. You guys rock!
Diane R.
TX
top class service, friendly and helpfull staff. we are so happy with our rings they are perfect. made to messure fast and fast delivery to the uk 5 stars thanks again.
H.L.
UK
We received our wedding bands today. Right out of box, you can see how beautifully they were crafted! It's an absolutely gorgeous set and exactly what we were looking for. I love the contrast of two tone gold and beautiful satin finish in the middle. It's definitely worth every penny. We will recommend 25karats to all our friends and acquaintances.
Best,
Simon & Laura T.
WV
We finally received it and he LOVES it! Thank you.
V.L.
CO
YOU GUYS ARE THE GREATEST!! great service great product...great all around experience. thank you -- i will be referring your company to others.
One happy customer!,
W.S.
TX
Thank you! They look more beautiful than I was expecting, and packaging and the ring box were very pretty as well. You guys did a great job. I'll recommend your company to my friends and family, and I'll be back myself as well. I already signed up to your newsletter :)
Alex T.
MS