Skip to main content
SIGN UP FOR SPECIALS & GET 10% OFF  
FREE ENGRAVING
FREE SHIPPING
FREE 60-DAY RETURNS

Customer Testimonials

Real Stories, Countless Sparkling Moments

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.

Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.

Recent Customer Photos


What Our Customers Are Saying

Customer Remarks We Received

Displaying reviews 701-720 of 851 in total
"Great design, great weight and thickness..."
May 04, 2011

This is the real deal! Prices are unbelievable but believe it! I got my ring today and it's not lesser quality than any big store item, if not better! I'm not paying all that money for a fancy blue ribbon, thank you very much. Great design, great weight and thickness, and nice packaging with a lovely ring box. Thanks!!!

Bob S.
MD

"Honest & Trustworthy..."
May 02, 2011

One should not by gold jewelry without knowing how many grams they are getting. 25karats.com delivered the gram weight and the thickness mentioned on their product page. I have been fooled once by an other website that delivered us almost razor thin wedding bands. We will definitely recommend 25karats to our circle of friends and family.
Thank you 25karats.

Janet K.
IN

"I'm amazed with the service and price..."
April 27, 2011

Back in September, I bought a wedding band from a store. I didn't have enough money to get the engagement ring then. When I finally saved enough, I couldn't find any place to get one to match my wedding band! I asked stores, online and offline, but it seemed like nobody was capable of making a custom ring for me. And finally I saw 25karats' ad for custom rings. I thought I'll give them a try too. And to my big surprise, they said they can make it! I first send them a photo and then after confirmation the actual ring. I got my flush-fitting perfect match engagement ring with a gorgeous blue sapphire in one and a half weeks! I'm still amazed with the service and price. This can't be beat! Thank you!

Diana D.
MN

"happy customer..."
April 27, 2011

Religious his & hers set is simply gorgeous! I love how detailed the crosses are and the handcraft. You really delivered, that's all I have to say. I'm a happy customer and I'll be back for more. God bless!

Peter G.

"Very happy with my purchase..."
April 26, 2011

I got my engagement ring and my center diamond from 25karats.com. The have the best deals anywhere! Diamond prices are ridiculously reasonable and they come with a GIA certificate! For those who don't know that means, it's a certificate to show the quality of the stone accepted anywhere in the world! It's a great value for the money, and final ring quality is priceless. Very happy with my purchase.

Janice C.
CA

"THE BEST customer service experience..."
April 26, 2011

I have had nothing but THE BEST customer service experience with your company. My first inquiry, via email, was answered within 20 minutes and it was after 8pm on a Friday night. Every subsequent email I sent has also been answered quickly. I wanted something that I didn't see on your website (it was a ring similar to one you had but with larger side diamonds) and Matt said you had that for me and immediately put it up on your website so I could order it. He told me my order would be shipped out on Thursday or Friday and it was sent on Thursday. The ring I received was so beautiful, better than the pictures. And now you have offered to repair it for free if anything goes wrong as well as retroactively give me the spring sale discount. I don't think I have ever had a better customer service experience. I am going to tell all of my friends about your company.

Crystal
TN

"I got my dream palladium ring..."
April 25, 2011

Anybody who tried to find their dream ring in palladium should understand what I'm writing here very well. It's such a hassel and takes forever to find the right style, and when you do they always tell you that it can't be done in palladium! I visited so many jewelry stores. The answer was always "no". Finally I stumbled upon 25karats.com. They not only customize the band I choose for me, they also made the ring in palladium! And for such a great price! I still can't believe it. Now that I got my dream palladium ring I'm ready for my big day. Thank you 25karats.com for making my dream come true!!

Megan T.
WI

"a very nice quality..."
April 20, 2011

25karats.com worked with me step-by-step from choosing the ring to ordering it. Their customer service representatives were polite and knowledgeable. Delivery of the product was fast and it was safely and nicely packaged. The ring has a very nice quality, with virtually no imperfections. It came with a proper certificate and a decent ring box. All in all, good quality product and service. I recommend 25karats.com for your jewelry needs.

Christian F.
CA

"Impressive service in every sense..."
April 19, 2011

Excellent product! From sizing to handcraft, everything is perfect. I couldn't be happier with my purchase. And shipping fast ultra fast too! I got my ring in a week from the order day. Impressive service in every sense. Thank you very much!

Donna S.
VA

"I'll definitely be back..."
April 12, 2011

Gorgeous! I'm so happy with my ring! I'll recommend you guys to everybody. Thank you for all your help. You were so patient with me. Your customer service explained everything in detail and answered all my questions no matter how dumb those questions were haha! But now thanks to you, I know so much about rings and diamonds. And I'll definitely be back for some more jewelry purchases ;) Thank you!!!

Aileen F.
CT

"We love our ring set!..."
April 12, 2011

We love our ring set! It's a lovely handmade his & hers set with braids and two color gold. They match perfect and handcraft is top-notch quality. They are now the symbol of our unity forever. We will never take them off! Thank you, 25karats, for this perfect ring set!

Jennifer H.
LA

"hassel-free, quality service..."
April 04, 2011

The hand braided ring I purchased from 25karats is absolutely gorgeous! I can't take it off my finger :) I recommend 25karats.com to everybody. A hassel-free, quality service is guaranteed. And prices are unbeatable! Couldn't be any better! Thank you 25karats!

John R.
VA

"reasonably priced platinum wedding ring..."
April 04, 2011

I and my husband had been looking for a reasonably priced platinum wedding ring for a long time. All sellers were giving us the same excuse: platinum price is going up, these are normal prices, blah blah... We finally stumbled upon 25karats.com. Not only they had the best prices for platinum rings, they had a great selection too! We were very impressed with the selection available in platinum. We decided on a beautiful his & hers set and got it only in a week! We are very grateful for fast and quality service provided by 25karats. Thank you!

Michelle S.
MT

"thank you for everything..."
March 31, 2011

I bought my 6 prong engagement ring to replace my silver ring with CZ we bought when we first got married. We had been saving money to finally buy a nice ring with a big size diamond. Prices I got from stores were very disheartening. According to them, we couldn't even buy a lab enhanced diamond within our budget, let alone a natural stone with a GIA certificate. I searched online for months to find the right style for the right money with the kind of diamond I was looking for. And that was at 25karats.com! Because of the prices we got from stores I was still skeptical. I really gave them a hard time until I really felt satisfied with their answers and assurance. Especially 30 days return option put my worries to rest. Now that I got my ring, I see how clever a decision I made! This size and quality of a diamond, I could not imagine getting at any other store; online or offline! And my ring can put famous brand name rings to shame. It's so beautiful!
Thank you 25karats! For everything!

Katherine S.
NJ

"elaborate design and precise handcraft..."
March 23, 2011

I received my Christian wedding band yesterday and it's so beautiful! I'm in love with the elaborate design and precise handcraft. It feels like a real ring, not like the one I purchased from another store before which looked like a piece of thin metal sheet. You can both see and feel the substance and thickness of the ring. This is the real deal for sure. Thank you!!

Mary D.
SD

"the best set of rings I've ever seen!..."
March 23, 2011

I bought a petite collection bridal ring set from 25karats.com. They are slim and elegant, just like I wanted them to be. They feel very light, but at the same time shine like stars. Definitely the best set of rings I've ever seen! I'm glad to find a beautiful replacement for my old band. I wanted to do this since I got married and only with incredible prices that 25karats offer I could offer a set like this. I can't thank you guys enough!

Natasha D.
NY

"such a wide selection for palladium..."
March 22, 2011

Palladium is the way to go! I was looking for a palladium ring for a very long time. It's impossible to find the design I want in palladium locally, so I started checking online options. Nobody had such a wide selection for palladium as 25karats.com. And the prices were unbeatable! So I decided on a beautiful fancy wedding band and got it in one and a half weeks! It's incredible! And palladium is such a pretty metal. For this price, it's a real steal!

Pamela
VA

"Now this is fast!..."
March 17, 2011

Ordered my ring on Sunday, got it on Friday! Now this is fast! Choosing the ring and deciding on engraving took much longer lol! I love the ring btw, it looks just like any nice store item, sturdy and shiny. Thank you!

Donovan T.
DE

"Gorgeous rings and courteous professional service..."
March 17, 2011

We got our wedding band set from 25karats.com. Gorgeous rings and courteous professional service! I first used live chat to ask some questions. When I was ready I called them to place my order over the phone. Got an email confirmation for the order. And even for the shipping, with a tracking number! I felt so easy during the whole process, as if I'm buying something from a local store. Only difference was local stores charge you double or tripple and make you wait for weeks if they don't have something ready there. Knowing that your ring is made just for you from scratch is a priceless feeling. I'm very happy with my purchase!

Dorothy W.
OR

"lightning fast job!..."
March 14, 2011

We got our rings on time for our wedding and they are sooo beautiful! Thank you for lightning fast job! Our wedding photographer loved the rings and took many pics of them with different props as a great addition to our wedding photo book :) And he wasn't the only one who liked them: All of our friends complimented on our fabulous matching bands!! You really made our special day extra special! I can't tank you guys enough! You are the best!

Keely B.
NV