Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Completely shocked and surprised at how much more beautiful this ring is compared to the on line photo. 5 stars is not enough to describe how happy I am with this product. Exquisite workmanship!!!
I recently bought a heart pendant. (I was going to take a picture of it, but my camera wouldn’t work). On the heart pendant are 27 diamonds. It’s absolutely beautiful!! The diamonds sparkle and dance with the light.
I also bought an adjustable chain, so I can change the length and wear the necklace at different lengths. Pretty nice. I’m so glad I bought the pendant and chain. I plan on wearing it every day.
Semra, who helped me, is very kind, knowledgeable and helpful. Semra, you are wonderful. Thank you for all your help!! And thank you 25Karats.
I bought the wedding bands as a wedding present for my best friend. I had the rings shipped to my friend in California and was a bit nervous about the process. Customer service was impeccable and they answered all my questions. My friend received the rings and said they are beautiful and high quality.
Thank you 25karats!
We are so happy with the ring and the service you provided. All of our questions were promptly addressed, a custom ring was considered and quoted and we elected for the color customization of one of your wedding bands with rose and white gold. It turned out fantastic, and was promptly shipped, well communicated.
Thank you very much!
It was a pleasure purchasing a present from 25Karats. Service was excellent, all my questions were answered promptly and the staff was extremely helpful. The quality of the ring was top notch. I originally provided the wrong size ring and without any hesitation they took the ring back and within 2-3 days shipped the ring in the correct size. I was very pleased with 25Karats and highly recommend your next engagement/wedding ring purchase with this excellent company!
I received my ring today and I can't tell you how excited and pleased I am with it! I have been looking for one like this for 7 years! I wanted something that made a statement (without having to wear a diamond with it) but kept with my style. You fulfilled my dreams with this band. My husband and I are getting ready to celebrate our 30th wedding anniversary in a few months, so this was my splurge for it courtesy of my husband. Again thank-you so much for making such a beautiful ring!
Best Regards,
Georgette
This ring was a gift from my husband to celebrate our 50th wedding anniversary. We left "no stone unturned" searching for a Celtic design wedding ring to reflect my much-loved Irish heritage. About ready to give up finding the "perfect" ring, we came across 25karats' website. The ring is beautiful and we are beyond delighted with the quality of this ring and the customer service at 25karats. An added bonus-the price was way better than any of the others we considered. We highly recommend this company. You will not be disappointed!
George and Candace Shafto
Forked River, NJ
I recently purchased a ring for my brother from this company. My brother lives in New York and I live in Kent, England. I was initially worried about using an online company but they were amazing.
The company has a helpful online chat function and the person who dealt with me ('Semra') could not have been more helpful. She sent a free ring sizer to my brother. She also spoke to him on the telephone as she was concerned that he would need a slightly larger size in light of the design of the ring.
The resulting ring and inscription are beautiful and my brother is delighted. I would not hesitate to use this company again.
Very pleased with the whole purchasing experience and the item.
I ordered a band and Semra was very helpful in answering all the question and went above and beyond to assist with the order.
She was able to expedite the order on my request and was able to get it delivered to me before time.
Will definitely shop here again.
We are so pleased with our wedding set purchased from 25karats. I stumbled across the site searchIng for matching his and her wedding bands, and to my amazement they had countless of styles to select from. The rings are just as beautiful as the pictures. Customer service was outstanding!!! I gave an incorrect size for my ring. I called customer service, to let them know my ring was too small, my husband's ring was just right. I shipped the rings back to be resized and 25karats returned them back to me in a week!!! Thank you 25karats!!
25karats is wonderful. I love them. And their jewelry is beautiful. In addition, their customer service is excellent. Semra is wonderful. Not only is she helpful, but she always goes the extra mile. They have excellent customer service and very beautiful jewelry. I would highly recommend 25karats. 25karats thank you for everything.
My fiancée and I searched the web for wedding bands looking for serious jewelry. 90% of the sites had things that looked good at a very cheap price. None of these sites carried solid gold and used cheap materials. We finally discovered your site. The descriptions were good and the pictures clear. On each style of ring there several options. There were a few questions about style and materials. We called and talked with a representative that answered out questions and better explained the pricing. (On the site most of the prices are based on a size 4 ring. The larger the ring; the more gold is required and the price goes up. So you will pay more than the web posted price.)
We jumped in and made the order. It took about 10 days to receive the order. The order came in a beautiful presentation box and the quality was that of fine jewelry. The rings were exactly as ordered and came with an appraisal. I would not hesitate to recommend your company to anyone; good job.
Fred B.
I bought my husband's wedding band for our wedding in 2018. I then decided I wanted to get the same band 2 years later in a womens size. They came through once again perfectly. The ring we chose has to be hand engraved all around the band. Even 2 years later, the ring was identical to my husband's. I love it! Beautiful precision work.
I bought this pair of earrings for a very special friend of mine. I have never seen a more beautiful pair of earrings in my entire life!!!!!! When she sees this, she is going to DIE!!!!!!!!!!
Thank You So Much!!!!!!
Thomas N.
Collingswood, NJ
My shopping experience from beginning to end was phenomenal. When I had questions about a ring, Semra was quick to answer and very friendly, knowledgeable and helpful. Communication after purchase was great and the ring arrived carefully and thoroughly boxed. It is a beautiful quality piece of jewelry! I will certainly be a returning customer. Thank you!
I ordered a ring for my birthday. When I got here, (arrived on time). I was so excited to see it, it is BEAUTIFUL. I was very surprised by the way the company (25karats) handles my order. I actually spoke with a real live human, she was very nice and made sure I was happy with the experience. This company is awesome, and yes I already have another ring picked out, and am looking forward to getting another ring from them.
Thank you 25karats for a wonderful experience and a very beautiful ring
C. PACHECO!
Have a wonderful safe and healthy day
I was leery about ordering rings online but I couldn't have had a better experience. Semra was unbelievable with her patience and expertise. I was on the phone for an hour the first time we spoke and she was so helpful in making suggestions. We spoke multiple other times and she addressed my concerns with the width of the ring. She even took pictures of different widths on her finger and sent it to me to compare. She also photo shopped pictures of some ideas i had of making a two color ring tricolor. They came out beautiful, just what we wanted. I can't recommend her enough. Their prices and selection were also so much better than any local store I went to. The wooden boxes they came in were a beautiful touch. Don't look any further if you want beautiful rings with excellent customer service.
Luann H.
MD
We just received our beautiful matching ,handmade wedding bands and we can’t thank Semra enough for all of her hard work and dedication to ensure that our rings were gorgeous!!! We absolutely love our rings and value our new friendship that we developed with Semra!!! Our rings are not only beautiful, but the high quality of workmanship is outstanding!! 25 Karats is an extremely reputable site/company who truly stands behind their high quality reputation! Semra is an extremely dedicated employee who strives for excellence so that her customers will cherish their rings fora lifetime!!! She is most definitely a great asset to 25Karats , as well as well all of their customers who are very fortunate to work with her!!! Thanks so much Semra and 25Karats!!!!!
V.S.
CA