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Customer Testimonials

Real Stories, Countless Sparkling Moments

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.

Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.

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What Our Customers Are Saying

Customer Remarks We Received

Displaying reviews 21-40 of 835 in total
"Good quality!..."
June 08, 2023

Ring were sized correctly and appeared to be of good quality, but wife’s 18 Karat hold ring color was not the 18 Karat gold color that we expected. Her 18 karat gold engagement ring did not match the band at all. Ring look very similar on color to the 14 Karat Grooms ring.

"Absolutely perfect!..."
May 16, 2023

I have received my ring back. It is absolutely perfect. Thank you very much for your time and help and to make this process so easy. I really appreciate everything you did.

Raquel HS

"So happy with our rings!..."
April 05, 2023

Oh my goodness my fiance and I are so happy with our rings! Ece has been nothing but kind and patient with our requests and questions. We're from out of state as well and they're so accommodating to our needs. Their expertise in rings and finish should greatly be taken into consideration. Because our rings came out so beautiful and stunning. When we saw the rings my fiancee and I got excited for our upcoming wedding. I would highly recommend it!

"Fits perfectly!..."
April 03, 2023

My husband's ring fits him perfectly! I appreciate the team and everyone's efforts in making my gift to my husband successful.

"Great service, price and delivery..."
March 30, 2023

Great service, price and delivery, but even though I went to a jewelry store to make sure I was a size 9 (wide), it’s just a bit too loose. Please contact me about a replacement, thanks! ◡̈

"I LOVE my new ring. ..."
February 02, 2023

THANK YOU SO MUCH!!!! I LOVE my new ring. It is exactly what I wanted. You and your teams rock!!!!

"DEFINITELY WORTH IT..."
January 30, 2023

I want to thank you so much for my lovely ring! It is truly beautiful and actually much much prettier than the online pictures show! The upgraded diamonds were DEFINITELY WORTH IT!!!!!!

"I absolutely LOVE it! ..."
January 24, 2023

My ring came today. I absolutely LOVE it! Thank you so much. I've been looking for a wedding band for nearly a year.

"I’m fully satisfied with quality of job..."
January 02, 2023

Recently I have received my last order and now I want to thank your company for irreproachable job and you personally for your kind assistance. The ring which I’ve received is perfect! It looks much better than L’ r expected. I’m fully satisfied with quality of job and materials. The diamanté is really beautiful! Once again I want to express my loyalty to your company and I can assure you that my next order will be placed with you. Joyous Hanukkah, Merry Christmas and happy New Year! Best regards, Serhiy.

"Fine service and product!..."
December 15, 2022

Thank you for your fine service and product! The two diamond wedding rings - the one being a surprise for my husband - arrived today, and he was very pleased. This is our 2nd major purchase from your business, and we continue to be thoroughly pleased with the service, product, and overall customer service.

Thank you for accommodating my request to ship the 2 rings together.

Sue D.

"Beautiful & fits perfectly!..."
September 27, 2022

I absolutely love my Bright Lights diamond band. Beautiful & fits perfectly!

Thank you,
Kathy B.

"It is a gorgeous ring! ..."
August 29, 2022

Thank you for your excellent customer support and for making sure it arrived on our anniversary! We were away on a trip, and my mother signed the delivery. It is a gorgeous ring!

Alina M.

"Service was great, and highly recommended!..."
July 28, 2022

My husband and I were both amazed by the results of my order. Both rings were perfect-the design was great, the fit was perfect, and the ordering process was really easy. Overall, the service was great, and highly recommended!

"It was done beautifully and meticulously..."
July 08, 2022

I had ordered my wedding band for(men), it was done beautifully and meticulously. it was delivered on time as promised by the jeweler. Thank you

"Absolutely fabulous experience..."
July 01, 2022

absolutely fabulous experience from start to finish, employees are awesome, rings are beyond beautiful... I'll definitely purchase again from this company...

"Five stars out of five! ..."
June 07, 2022

I am absolutely thrilled with my ring! This is a gift for our 50th anniversary in August, so I don’t get to wear it until then. But it is incredibly beautiful. Kudos to the craftsmen/women who made this eye-catching piece of jewelry, and to the customer service people who made the ordering process so easy.

"Very pleased with this purchase..."
April 26, 2022

Purchased Fine Grooved Fancy Designer Wedding Ring Matching Set as a replacement for old rings. Had old rings and finger sizes measured at local jewelry store to get exact sizes before I placed the order and they fit perfectly. Very pleased with this purchase and customer service as well that followed up on the order to make sure that the order was correct that was placed online before the actual order was placed into production.

"Our rings fit perfect!..."
March 14, 2022

Our order came as promised and our Rings fit!:)) They are not engraved which is sad. There was (is) no time to send back to get engraved now . Wedding is March 22.

Maybe later we can. Thank you much

Kelly

"I love 25Karats!..."
March 11, 2022

The service is excellent. The jewelry is absolutely beautiful. I am so happy with my purchases. I highly recommend 25Karats.

R.M

"The diamond is stunning and looks great in the setting. The fit is good too..."
February 18, 2022

My ring arrived yesterday afternoon and fortunately, I was home at the time. There was about 24 hours turn-around time which was amazing. It was packed very well. I was somewhat nervous to open - never having made such a large jewelry purchase online. The diamond is stunning and looks great in the setting. The fit is good too. It will take some getting used to it as it's very different from my original wedding band that I've been wearing 45 years! Your website was extremely helpful and I learned a lot in the whole process. I liked being able to pick out the exact diamond I wanted, even though my first choice was no longer available. About 10 years ago I was in New York City and walked through the diamond district - very unique area - so I was a little familiar with your location. I had never seen so much diamond jewelry in one place!

Thank you for your good service!
Sincerely,
Cindy W.