Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Our order came as promised and our Rings fit!:)) They are not engraved which is sad. There was (is) no time to send back to get engraved now . Wedding is March 22.
Maybe later we can. Thank you much
Kelly
The service is excellent. The jewelry is absolutely beautiful. I am so happy with my purchases. I highly recommend 25Karats.
R.M
My ring arrived yesterday afternoon and fortunately, I was home at the time. There was about 24 hours turn-around time which was amazing. It was packed very well. I was somewhat nervous to open - never having made such a large jewelry purchase online. The diamond is stunning and looks great in the setting. The fit is good too. It will take some getting used to it as it's very different from my original wedding band that I've been wearing 45 years! Your website was extremely helpful and I learned a lot in the whole process. I liked being able to pick out the exact diamond I wanted, even though my first choice was no longer available. About 10 years ago I was in New York City and walked through the diamond district - very unique area - so I was a little familiar with your location. I had never seen so much diamond jewelry in one place!
Thank you for your good service!
Sincerely,
Cindy W.
The ring looks and fits great!
We are very satisfied my fiancé is very happy and love it thank you!
I was expecting an eternal Claddagh ring, It was not apparent in the photos that this ring is clearly broken into different segments.
The wedding bands are spectacular, but sadly both purchased were too small. We used a standard ring sizing set to determine the sizes requested. Can you provide guidance to ensure the resizing will be correct? And the procedure to return the wedding bands for resizing.
Thanks,
Charles Princell
Completely shocked and surprised at how much more beautiful this ring is compared to the on line photo. 5 stars is not enough to describe how happy I am with this product. Exquisite workmanship!!!
I recently bought a heart pendant. (I was going to take a picture of it, but my camera wouldn’t work). On the heart pendant are 27 diamonds. It’s absolutely beautiful!! The diamonds sparkle and dance with the light.
I also bought an adjustable chain, so I can change the length and wear the necklace at different lengths. Pretty nice. I’m so glad I bought the pendant and chain. I plan on wearing it every day.
Semra, who helped me, is very kind, knowledgeable and helpful. Semra, you are wonderful. Thank you for all your help!! And thank you 25Karats.
I bought the wedding bands as a wedding present for my best friend. I had the rings shipped to my friend in California and was a bit nervous about the process. Customer service was impeccable and they answered all my questions. My friend received the rings and said they are beautiful and high quality.
Thank you 25karats!
We are so happy with the ring and the service you provided. All of our questions were promptly addressed, a custom ring was considered and quoted and we elected for the color customization of one of your wedding bands with rose and white gold. It turned out fantastic, and was promptly shipped, well communicated.
Thank you very much!
It was a pleasure purchasing a present from 25Karats. Service was excellent, all my questions were answered promptly and the staff was extremely helpful. The quality of the ring was top notch. I originally provided the wrong size ring and without any hesitation they took the ring back and within 2-3 days shipped the ring in the correct size. I was very pleased with 25Karats and highly recommend your next engagement/wedding ring purchase with this excellent company!
I received my ring today and I can't tell you how excited and pleased I am with it! I have been looking for one like this for 7 years! I wanted something that made a statement (without having to wear a diamond with it) but kept with my style. You fulfilled my dreams with this band. My husband and I are getting ready to celebrate our 30th wedding anniversary in a few months, so this was my splurge for it courtesy of my husband. Again thank-you so much for making such a beautiful ring!
Best Regards,
Georgette
This ring was a gift from my husband to celebrate our 50th wedding anniversary. We left "no stone unturned" searching for a Celtic design wedding ring to reflect my much-loved Irish heritage. About ready to give up finding the "perfect" ring, we came across 25karats' website. The ring is beautiful and we are beyond delighted with the quality of this ring and the customer service at 25karats. An added bonus-the price was way better than any of the others we considered. We highly recommend this company. You will not be disappointed!
George and Candace Shafto
Forked River, NJ
I recently purchased a ring for my brother from this company. My brother lives in New York and I live in Kent, England. I was initially worried about using an online company but they were amazing.
The company has a helpful online chat function and the person who dealt with me ('Semra') could not have been more helpful. She sent a free ring sizer to my brother. She also spoke to him on the telephone as she was concerned that he would need a slightly larger size in light of the design of the ring.
The resulting ring and inscription are beautiful and my brother is delighted. I would not hesitate to use this company again.
Very pleased with the whole purchasing experience and the item.
I ordered a band and Semra was very helpful in answering all the question and went above and beyond to assist with the order.
She was able to expedite the order on my request and was able to get it delivered to me before time.
Will definitely shop here again.
We are so pleased with our wedding set purchased from 25karats. I stumbled across the site searchIng for matching his and her wedding bands, and to my amazement they had countless of styles to select from. The rings are just as beautiful as the pictures. Customer service was outstanding!!! I gave an incorrect size for my ring. I called customer service, to let them know my ring was too small, my husband's ring was just right. I shipped the rings back to be resized and 25karats returned them back to me in a week!!! Thank you 25karats!!
25karats is wonderful. I love them. And their jewelry is beautiful. In addition, their customer service is excellent. Semra is wonderful. Not only is she helpful, but she always goes the extra mile. They have excellent customer service and very beautiful jewelry. I would highly recommend 25karats. 25karats thank you for everything.