Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
THANK YOU SO MUCH!!!! I LOVE my new ring. It is exactly what I wanted. You and your teams rock!!!!
I want to thank you so much for my lovely ring! It is truly beautiful and actually much much prettier than the online pictures show! The upgraded diamonds were DEFINITELY WORTH IT!!!!!!
My ring came today. I absolutely LOVE it! Thank you so much. I've been looking for a wedding band for nearly a year.
Recently I have received my last order and now I want to thank your company for irreproachable job and you personally for your kind assistance. The ring which I’ve received is perfect! It looks much better than L’ r expected. I’m fully satisfied with quality of job and materials. The diamanté is really beautiful! Once again I want to express my loyalty to your company and I can assure you that my next order will be placed with you. Joyous Hanukkah, Merry Christmas and happy New Year! Best regards, Serhiy.
Thank you for your fine service and product! The two diamond wedding rings - the one being a surprise for my husband - arrived today, and he was very pleased. This is our 2nd major purchase from your business, and we continue to be thoroughly pleased with the service, product, and overall customer service.
Thank you for accommodating my request to ship the 2 rings together.
Sue D.
I absolutely love my Bright Lights diamond band. Beautiful & fits perfectly!
Thank you,
Kathy B.
Thank you for your excellent customer support and for making sure it arrived on our anniversary! We were away on a trip, and my mother signed the delivery. It is a gorgeous ring!
Alina M.
My husband and I were both amazed by the results of my order. Both rings were perfect-the design was great, the fit was perfect, and the ordering process was really easy. Overall, the service was great, and highly recommended!
I had ordered my wedding band for(men), it was done beautifully and meticulously. it was delivered on time as promised by the jeweler. Thank you
absolutely fabulous experience from start to finish, employees are awesome, rings are beyond beautiful... I'll definitely purchase again from this company...
I am absolutely thrilled with my ring! This is a gift for our 50th anniversary in August, so I don’t get to wear it until then. But it is incredibly beautiful. Kudos to the craftsmen/women who made this eye-catching piece of jewelry, and to the customer service people who made the ordering process so easy.
Purchased Fine Grooved Fancy Designer Wedding Ring Matching Set as a replacement for old rings. Had old rings and finger sizes measured at local jewelry store to get exact sizes before I placed the order and they fit perfectly. Very pleased with this purchase and customer service as well that followed up on the order to make sure that the order was correct that was placed online before the actual order was placed into production.
Our order came as promised and our Rings fit!:)) They are not engraved which is sad. There was (is) no time to send back to get engraved now . Wedding is March 22.
Maybe later we can. Thank you much
Kelly
The service is excellent. The jewelry is absolutely beautiful. I am so happy with my purchases. I highly recommend 25Karats.
R.M
My ring arrived yesterday afternoon and fortunately, I was home at the time. There was about 24 hours turn-around time which was amazing. It was packed very well. I was somewhat nervous to open - never having made such a large jewelry purchase online. The diamond is stunning and looks great in the setting. The fit is good too. It will take some getting used to it as it's very different from my original wedding band that I've been wearing 45 years! Your website was extremely helpful and I learned a lot in the whole process. I liked being able to pick out the exact diamond I wanted, even though my first choice was no longer available. About 10 years ago I was in New York City and walked through the diamond district - very unique area - so I was a little familiar with your location. I had never seen so much diamond jewelry in one place!
Thank you for your good service!
Sincerely,
Cindy W.
The ring looks and fits great!
We are very satisfied my fiancé is very happy and love it thank you!
I was expecting an eternal Claddagh ring, It was not apparent in the photos that this ring is clearly broken into different segments.
The wedding bands are spectacular, but sadly both purchased were too small. We used a standard ring sizing set to determine the sizes requested. Can you provide guidance to ensure the resizing will be correct? And the procedure to return the wedding bands for resizing.
Thanks,
Charles Princell
Completely shocked and surprised at how much more beautiful this ring is compared to the on line photo. 5 stars is not enough to describe how happy I am with this product. Exquisite workmanship!!!