Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
The wedding is over and we are back from our honeymoon! I wanted to say thank you for all your help ensuring our wedding bands were exactly as we wanted. We love them and get many compliments every day since putting them on!
Thank you again.
P.B.
FL
Our bands arrived today. They are beautiful, just as they were pictured. We are very happy with them.
V.S.
LA
I don't usually do testimonials but the product and means of obtaining it was so superior from this firm that I wish to sing these peoples' praises. When they didn't have what I wish, they CAD the ring and it was a pleasure working with them. If I wish any more precious stone jewelry, i will first come back to 25Karats.com
S.A.
CA
Beautiful earrings! They are precious. I love the diamonds, so sparkly. Thank you very much. I'll contact you in a week for a diamond pendant order for my mom. I'm excited already! :)
Sarah O.
NJ
Where should I start? Amazing work on the rings? Gorgeous 1ct round diamond? Elegant boxes? Superb customer service? Fast delivery to door step? Everything, everything is perfect! I'm so happy that I found 25karats and trusted them for this very important purchase. I'll be back and will bring friends too. Thanks!!!
Viola
CA
We had been looking for an elegant but not too fanciful wedding ring set for months. Our good friend recommended us 25 karats. When we checked their selection we were blown away. It seemed like they had something for every taste. After calling them and asking couple of questions we decided to take the plunge. Our rings arrived in about a week. They are really pretty. They look even better than the pictures. Pictures don't really do justice to them. We are very pleased with handwork on the rings and how simple but elegant they look. As we find 25 karats site by friend's recommendation, we will definitely send our friends along as well.
Nick & Cynthia
CT
I have just received my new wedding band from 25 Karats.
It is absolutely lovely and a perfect fit. I applaud your excellent customer service and the quality of your product. Will be happy ro recommend you to anyone looking for a top rate company. Thanks so very much!
P.A.
MA
Thanks a million. I received the items, they look great.
A.J.
FL
The rings are more beautiful than I expected! I made the right choice when I ordered from you and Ali. I appreciate your honesty and attention to detail. you have definitely made a customer that will be back and that will promote your business wherever I can. I'll tell as many people possible I bought my rings from you and 25karats.com! my fiancé and I can't wait to get married so we can wear them...again, thank you!
with much appreciation,
V.C.
TX
Thank you! Thank you! Thank you! Rings arrived today and they are GORGEOUS! The sizes, color, finish, everything is perfect. It couldn't be better than this. I'm so happy that we chose 25karats.com for this purchase and we'll definitely be back in the near future. Thank you to all the guys at customer service for answering our questions and getting the rings here so fast!
Leila & Victor
CA
thank you for my order as promised.the ring is beautiful and the fit is superb.my fiance wants to wear it now before we are even married. i will be a returning customer and also recommend others.your customer service is outstanding.
K.S.
NJ
I ordered a handmade wedding ring from 25karats on March 19. It was shipped out to me on March 26 and delivered to CT on 28. It's a gorgeous ring and I'm very very happy with the quality. I highly recommend 25karats for their product quality and fast, efficient customer service.
Regards,
Tom
CT
Best online purchase experience ever! I'd like to thank all 25karats.com staff for their extensive assistance with my custom design ring order. My boyfriend (now fiancee) and I had some ideas about the ring we wanted but it was impossible to find the exact design in the market. Especially with limited selections of local stores I was almost desperate. Even online stores with so many choices didn't have the design, and even more importantly, in palladium. When we contacted 25karats.com to talk about what we want, the expert designer started describing what can be done in detail. We were amazed by how efficiently we could explain even smallest details and how we got answers about what can be done and what not. Long story short, with CAD approval and all, it took around two weeks to finish the ring (which was by the way almost the same time period any local store gave us for just resizing a stock item). And it's absolutely gorgeous. I couldn't be happier and we are both grateful for all the steps taken by 25karats.com to make this happen. We are loyal customers forever!
Virginia & Ian
MS
She said Yes!! Thank you for the gorgeous ring and truly unique and bright diamond. I'm really grateful for all your help in choosing the right setting and stone for this ring. You guys are awesome!
Michael
CA
We purchased a wedding band his and hers set in platinum from 25Karats.com. The braids and rounded edges of the rings are gorgeous and crafted meticulously. They look perfect on our hands. We are eagerly waiting for our wedding date to wear them as a statement of our everlasting love! We are so happy that we chose 25Karats for our wedding ring purchase and we know we will be back in the future. Highly recommended seller!
Tina & Ron
My husband had a very specific idea for his wedding band. He found what he wanted on 25karats.com and forwarded the link to me for purchasing. I admit I was hesitant as I had never heard of 25karats, but it I felt it was his choice to make and our wedding was rapidly approaching so I ordered. Any hesitation I had evaporated immediately. Literally one minute after receiving my order confirmation email, a 25karats employee called me to review the order one more time and to confirm with me how long it would take. The ring was completed when promised and shipped overnight. The quality is outstanding; my husband receives many compliments. Excellent shopping experience and excellent product.
K.W.
IL
I love your store and display cases your jewelry is exceptionally well made I am very satisfied w/ your merchandise you are my favorite store shop for jewelry. Thanx!
Guest Customer
We love the rings. The quality is really good. People in customer service are very helpful. My husband and I were afraid we wouldn't like them but we really do. Can't tell you enough.
P.F.
Brandon, MS
We ordered our matching wedding bands from 25karats.com, 2 separate orders since they were shipping to 2 different states, and we LOVE the design, quality, and overall service we received. We received the rings promptly, and, thanks to GK, the rings are being returned for personalized engraving. GK, one of the customer service representatives, ensured that the mailing return was smooth and communicated with us promptly via e-mail since both of us wanted the phrase engraved to be a surprise. He assisted us with the fonts and made great suggestions. We are SO happy that we found this site! The jewelry stores in my area were giving me such grief because my finger is so small (4 months for a special order), but with 25karats.com, we had the rings within the week. Thanks again guys for all your help. I will always recommend you!
Jennie
Topeka, KS
The ring is perfect! Thank you for your kindness.
T.K.
VA