Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
What a beautiful mounting. The engraving on the design is so antique that you need no diamonds except your center diamond.Beautiful shine.I am so grateful. Great prices and great customer service you could not ask for more.
Sincerely
Therese A.
MD
I just want to thank you for your impressive customer service. I have never seen such attention to detail and customer friendly staff at any store. Thank you for your help when the rings needed to be resized. Fast and smooth transaction throughout. We will recommend you to all our friends!
David & Ali
NY
We started searching for our wedding bands couple of months ago. While browsing through web pages and visiting local stores, we found out it's a much more difficult process than imagined to find a perfect set that will satisfy both of us. It was especially difficult because we were looking for palladium rings. Most stores we visited didn't even have palladium bands unless you want something plain and simple. Although we were not looking for too much decoration, we still wanted our rings to stand out and be unique. Finally we found this beautiful fancy designer ring at 25karats.com. It was love at first sight for both of us! All the details and design of the ring was spellbinding. We first emailed 25karats, then after exchanging tens of emails (with very patient customer service) we decided to go with it. We called and placed our order with GK, who sent us a confirmation in minutes. Our rings were ready and shipped to us in a few days. When we received them and put them on we knew it was worth the pain of months of searching! Thank you very much for making our dream come true!
Alison D.
MD
We wanted to let you know that we received the order. The rings are wonderful! They fit perfectly and now we only hope they will last forever :) We also want to thank you for the exquisite customer service and for delivering them on time!
C & P
Canada
Got it! It's gorgeous, exactly EXACTLY what I wanted. Thanks! Recommending you guys for any friends who want a custom ring.
A.A.
Canada
My husband got me these lovely dangle earrings for Valentine's day from your website. They are so pretty! Quality of the diamonds are great and they shine beautifully. This was a surprise gift and I was really not expecting something expensive. He didn't want to tell me where he got the earrings from but I finally got that out of him, and decided to write a review on your site. I'm happy to see that although quality of the jewelry is incredible they are very reasonably priced. And you guys have a beautiful selection.
Katie L.
TN
Bridal ring set is beautiful and what we really wanted. We are happy to find a beautiful replacement for her original ring. This set definitely goes much better with her diamond and side diamonds sparkle and complement it. We are also glad that we decided to change the metal to palladium. Although it was a big change for the ring, we think in long term we will be happy with our choice, palladium being low-maintenance and all. Thank you for fast and easy service.
Peter & Anna
ND
I want thank you very much for all your help, your expertise and your patience during processing my order!
The set turned out beautiful and I already had a center stone set... :)))
I truly appreciate your guidance and professionalism!!! And I will definitely be recommending you and your company to my friends here in LA!
Thanks again and Happy Valentine's Day!
Best regards,
RS
LA
VERY IMPRESSED! I've been shopping arround for the perfect (unique) wedding band for my fiance. I was very happy with the wide selection of men's rings. Most jewelry stores only offer very few rings to select from. 25k has a GREAT selection! I also wanted to surprise my fiance with his wedding ring for Valentine's day. I called 25k and the service was very professional and they were able to finish and overnight my fiance's ring in time for the holiday. The ring was even more beautiful than on the website. THANK YOU 25karats.com!
M.P.
TX
Our handmade rings are beautiful! I love the braids, the design on the center, and the finish. Having the option to get the rings in two tone gold is terrific. it gives the ring a gorgeous contrast. Ring sizes were exact, we didn't have any trouble putting them on or taking off. We are very happy and would like to give a big thanks to you for this lovely set.
O & R
WI
My husband was married this month in 1989, at that time as we had to pay for everything else for the wedding we could not afford our wedding bands and I really had not find anything that I was really happy with so we borrowed rings to have our wedding pictures with. I was so pleased with my ring that we purchased a few months back so when we got our tax refund the first thing we did was order his ring. We found out it was shipped today and we can't wait for it to get here.
The quality of the work is higher than you can find in any of the jewlery stores found in malls or anywhere else I have looked. Thank you so much for fulfilling my wedding dreams for a one of a kind wedding band to celebrate our lifes together with my best friend.
C. & R. Shaw
My fiance's ring is gorgeous. We are very happy with the ring and with the customer service we received. I had put a ring on layaway at a jewelery store but I was able to save about 80% and I got a 14K ring and at the jewelery store the ring was 10K. The quality is excellent. The box it came in is very nice and I am glad that my fiance loves it so much. Thank you!
Cara M.
CT.
I just received the shipment of the ring. BEAUTIFUL!! Excellent work! Matches Beautifully and Precise! Thank you so very much for the excellent work and the quick response of manufacturing and engraving. Also thank you very much for your concern and professionalism in all areas of this issue. Again 25karats.com has a customer for life! Thanks again and have a wonderful day!
Sincerely,
A.Z.
PA
As I promised you, here is my comments on the engagement ring I just received: It's absolutely gorgeous! I love... LOVE how the small diamonds graduate on the shank and complement the brilliance of my center stone. Platinum was really the right choice! It gives my engagement ring that precious feel. All in all, I think this was just perfect choice from diamond to metal. Thank you for your help!
George N.
IN
Tom proposed just before Christmas and presented me with the ring I designed on your site, a 1 carat emerald with a baguette on each side, on Christmas Eve. It was the first time I saw it and was stunned at how beautiful it was, how much it sparkled and how it fit perfectly. I told him that I should probably wear gloves while driving because I find myself glancing at it each time the light hits it. I loved him before he proposed and I love him for giving me such a beautiful token of his love. Thank you for being such a special part of our lives. We look forward to getting our wedding rings from you, as well. You were great help when we placed the order.
Pat
Thank you! Fedex delivered the package today. Beautiful platinum eternity ring, very nice diamonds. It shines and sparkles. I'll give it to her this weekend. I know she will love it. Will let you know how it went ;)
Nate Y.
WY
I received the new ring last Friday and I wanted to thank you so much for fixing it! My fiancé and I both LOVE IT!! Can't wait to give it to him in July!
Thanks again for your help and for making my fiancé's ring perfect!!
D.P.
NJ
Thank you so much! The ring arrived today. I was very impressed with the care taken to ensure it arrived safely. I am VERY happy with the quality and beauty of the ring. I was very nervous placing an order like this over the internet, but I simply could not be happier. In a few weeks I will present this ring. I'm hoping she will be equally thrilled. I will be placing another order soon for his and her matching bands. Thanks again for the great experience!
R.D.
WA
We ordered 14K Gold Two-Tone Cross Religious Wedding Band Set from 25karats.com. The rings came in perfect condition and details on the rings are beautiful. It's truly a gorgeous ring with Cross design. And our engravings were done beautifully in Roman font. We'd like to thank 25karats.com staff for all their help.
God bless!
Teresa B.
TX
I was totally lost when I tried to choose an engagement ring for the love of my life. I wanted something brilliant and dreamy, but nothing extravagant. Being an ignorant guy like me, it was impossible to decide how to choose the right diamond and what kind of ring to go with. I decided to get some expert advice and chatted with Nevy online. He answered all my questions and more: he gave me great advice on what to look for in a diamond when you try to keep everything under a certain amount. And he was most helpful with finding the best setting for my diamond choice. He even helped me change the head of the ring with a more round looking type. What we put together came out incredible! I'm so glad to trust him building this engagement ring. When I called him later, he asked me how it all went. I answered, Nevy, what do you think? She fell in love with it at first sight. Oh yes, I think it helped that I kneeled down before her when popping the question too :) Thank you very very much for all your help, and incredible experience. I feel not only like a customer but member of a family, which is very important for me. I will be back with more questions when our wedding approaches :)
Dave
NJ