Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
We received our wedding bands today. Right out of box, you can see how beautifully they were crafted! It's an absolutely gorgeous set and exactly what we were looking for. I love the contrast of two tone gold and beautiful satin finish in the middle. It's definitely worth every penny. We will recommend 25karats to all our friends and acquaintances.
Best,
Simon & Laura T.
WV
We finally received it and he LOVES it! Thank you.
V.L.
CO
YOU GUYS ARE THE GREATEST!! great service great product...great all around experience. thank you -- i will be referring your company to others.
One happy customer!,
W.S.
TX
Thank you! They look more beautiful than I was expecting, and packaging and the ring box were very pretty as well. You guys did a great job. I'll recommend your company to my friends and family, and I'll be back myself as well. I already signed up to your newsletter :)
Alex T.
MS
thank you , the ring looks beautiful.
P.S.
TN
Hi there, just bought a couple of greek key wedding rings from yourself and they arrived today. We are delighted with the rings and the service has been absolutely fantastic. I would certainly recommend you.
S.D.
United Kingdom
We ordered rings online to be delivered to the UK and to be honest I was very concerned as it was a large sum of money to part with, but the staff were very efficient and helpful, and super quick. Rings arrived very quickly and look absolutely fantastic. Would definitely recommend :-)
B.C.
Great Britain
When I was shopping on-line for matching wedding bands I found the rings that caught my eye. I remember thinking that I hoped they were as beautiful "in person" as they were on the website. Much to my surprise...they were. My first day at work after we married, I lost count of how many people remarked about how beautiful my band is. I absolutely love it and I received the best in customer service. I am very pleased with everything from the ring, to the service I received whenever I called. Thank you very much. You do good work!
L.S.
MI
We ordered our rings a week ago, very nervous about the time frame we had before the wedding. My fiance found 25karats.com when he was searching for styles online and they had the perfect his and hers set for us. We called them and inquired about the ring, without much hope. To our surprise, they told us the ring set can be finished in less than 5 days and delivered before even the week is over! And that's exactly how it went: we received our rings before the week was over. Now we are ready thanks to 25karats.com!
Diane Y.
MA
I got a platinum eternity ring for my wife for our 5th anniversary. She absolutely loves the ring and it really looks gorgeous on her finger. I'd like to thank 25karats.com for the great product and service. You really made our anniversary special. I'll be back.
Andy Y.
NY
Smooth transaction and great help! I love my ring and I'm very satisfied with 25karats.com customer service. Although I work late shift and can't find time to make calls in the morning, 25karats.com had a customer service representative available whenever I called or used live chat. And they replied to all my emails promptly, so I could make my decision and order my ring in a few days. I sure will recommend 25karats.com to all my friends.
J.T.
VA
25karats.com website was so easy to use! I went through the selection and filtered my preferences, chose all the details of the bridal set I wanted, added my diamond choice, and placed the order. And education pages gave me all the information I needed to make the right choice. And yet, 25karats.com customer service called me to confirm the details of my order and answered a few questions I still had in mind. I'm really impressed by great experience online and on the phone. For me, it's very important to get answers and attention when you make a once in a lifetime purchase like that. Thank you, 25karats!
Sean T.
TX
We were in a rush to get our wedding bands and our good friend recommended 25karats.com to us. Since we live in NJ, we decided to go to their showroom in Manhattan. Everybody was so friendly and helpful, and they assured us that everything can be finished on time, that we are not too late. Still skeptical, we placed our order. We were worried because the rings we chose were fancy designer bands. Three days later we got a call! We picked up our rings the same day and they are gorgeous! We had our rings in hand even a week and a half before our wedding ceremony, and for a great bargain price, too. We can't thank enough to 25karats.com and their wonderful staff.
Silvia & John
NJ
I was really impressed by your company. From the joy of finding a coupon code which worked and helped out quite a bit toward our wedding expenses, to getting a call in person to verify all the details of the ring, to receiving a call to verify delivery, to the (very nice) ring box being packed in a 25 karats jewelry box, which was packed in one Fed X box, which was then packed in another Fed X box for triple security,to arriving a day early, to the certificate of authenticity, to finally seeing the ring and engraving which both were way way way more beautiful than the photo online... out of the scores of companies I have been dealing with in preparation for our wedding, 25 karats gets the highest marks for price, customer service, quality and customer satisfaction.
Thank you
H.V.
CA
I wanted to let you know I received my ring and it's just perfect! I love how the diamond is set and how it sparkles. The appraisal and box are very pretty as well. Since I found you through friend recommendation, I'll surely spread the word about your company and send you some customers soon :) Thank you for awesome service and product!
Best,
John T.
NJ
Seeing is believing! 25karats.com manufactured this customized engagement ring for me from just an idea and couple of sample images, and final ring I received is what I always have had in mind! From diamonds to setting, there is not one thing out of place. To be honest, I wasn't expecting such a good job even after seeing the CAD images they sent me. But 25karats truly delivered. And I really could feel that I was working with professionals who know this stuff. Highly recommended!
Janie F.
SC
We are so pleased with my fiance's wedding band! The ring is absolutely beautiful. 25karats Customer Service is the best. When we first received the ring, it felt a little tight. We returned it to have it resized. 25karats completed the resizing and returned it to us within a few days. The ring now fits pefectly and looks the same as when we originally received it. We are very impressed with the quality and good customer service 25karats provides. Thank you again!
S.S.
WA
25karats, I just got my ring today and I wanted to let you know I'm very happy with the quality of the ring! It's a beautiful band with sparkling diamonds and it matches my engagement ring perfectly. Thank you for helping me with pictures and all your patience during the ordering process. I'll send more work your way since all my friends are pleased with the ring too.
Best,
Heather F.
MO
Hi just got my ring back today after resizing and wanted to let you know what a great job your company did as well as having such great customer service.
Not sure of when, but I’ll be back because it’s been such a pleasure of doing business with you.
Clyde D.
LA
I received my order on Friday, just on time. Just wanted to let you know the new setting is stunning, it shows my diamond so much better. Thanks for everything. The entire transaction was "painless". I would use your service again, and recommed you to my friends. Thanks again.
Jacqueline A., a satisfied customer!